Returns & Exchanges
At Nood, we want you to love your results and feel confident in your skin, which is why we offer a 90-day money-back guarantee on all our beauty devices. If you are not completely satisfied with your purchase, you can return your items for a full refund within the eligibility period.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and receive your RMA number.
- 2.Prepare Your Package
Securely pack the device and all original accessories in their original packaging to ensure the items are protected during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our team inspects the returned item, we will process your refund back to your original payment method within 5-7 business days.